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Action Alert!
Google did it again! (Updated: Google's reply. Kind of!)


On January 12, 2007 Google has stopped indexing Uruknet.info as a news source We wrote to Google News and this is their reply: Thank you for your message. We apologize for the confusion, we've reviewed your site again and are unable to include it in Google News at this time. They are unable? and for which reason? Of course there isn’t any technical reason, because Google.news have been indexing Uruknet up to five days ago and although old pages are still available, there has been no update since then. The only "technical reason" is censorship.We rewrote to Google.news and their reply was even more cryptic: Although we're unable to provide specific information at this time, we sincerely appreciate your interest in Google News and your willingness to provide us with your content. (...) This isn't the first time that Google discontinues indexing Uruknet. On February 18, 2005, Google.news removed Uruknet.info as a news source, apparently thanks to Michelle Malkin's protestations only to reinstate them - following many complaints sent in by our readers (...) As our readers know, we never carried out campaigns neither for fund-raising nor for any other kind of aid. Although we’ve been able to provide, in spite of sacrifice, for maintenance and safeguard of Uruknet and mirroring websites, and although we succeeded, notwithstanding such a great deal of problems, to face all damages caused by hacking attacks, now Google’s censorship risks to be a blow too hard to ward off. We therefore kindly request our readers to write to Google asking Uruknet.info to be reinstated as a news source....

[29907]



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Action Alert!
Google did it again! (Updated: Google's reply. Kind of!)

Uruknet

gcensorship.jpg

January 20, 2006

On January 12, 2007 Google has stopped indexing Uruknet.info as a news source

(The latest Uruknet article included in the Google News index is Iraqi Children "Play" Civil War, January 12, 2007).

We wrote to Google News and this is their reply:

Hi Vincenzo,

Thank you for your message. We apologize for the confusion, we've reviewed your site again and are unable to include it in Google News at this time. We appreciate your willingness to provide your articles to us, and we will log your site for future consideration. Thank you for your interest in Google News.

They are unable? and for which reason? Of course there isn’t any technical reason, because Google.news have been indexing Uruknet up to five days ago and although old pages are still available, there has been no update since then. The only "technical reason" is censorship.

We rewrote to Google.news and their reply was even more cryptic:

Thank you for your note. Although we're unable to provide specific information at this time, we sincerely appreciate your interest in Google News and your willingness to provide us with your content. Please be assured that we'll keep your site on file should we be able to crawl it in the future.

Thanks again for taking the time to contact us.

Regards, The Google Team

Of course, it is a lie: In our logs it seems that you still crawl Uruknet, but the articles do not appear on Google.news.

We re-rewrote to Google.news and we didn’t get any answer at all. We ignore the reason for which Google has manipulated the rankings for Uruknet , but we think the exclusion of alternative media through search engines results is government/corporate tactics to harness the free flow of information on the Internet. Being banned by Google.news is obviously a serious threat to a news website's existence.

This isn't the first time that Google discontinues indexing Uruknet. On February 18, 2005, Google.news removed Uruknet.info as a news source, apparently thanks to Michelle Malkin's protestations only to reinstate them - following many complaints sent in by our readers.

On June 4, 2005 both Google.com and Google.news dropped Uruknet again without explanation: and in this case too Google reinstated Uruknet only because of complaint messages from our readers.

We must add that Google’s censorship unintentionally occurs in a particularly critical period for our website. Uruknet has been under hacking attacks since September 2005. These attacks increase whenever there are important events from Iraq. Since this past summer, when a great number of attacks were carried out against Uruknet, we have been moving our servers and spending lots of time, money and energies in order to prevent these attacks and to repair the damages. Since the assassination of the Iraqi President Saddam Hussein, the attacks have increased again and last week they managed to destroy our main server and other servers we use for mirroring websites.

As our readers know, we never carried out campaigns neither for fund-raising nor for any other kind of aid. Although we’ve been able to provide, in spite of sacrifice, for maintenance and safeguard of Uruknet and mirroring websites, and although we succeeded, notwithstanding such a great deal of problems, to face all damages caused by hacking attacks, now Google’s censorship risks to be a blow too hard to ward off.

We therefore kindly request our readers to write to Google asking Uruknet.info to be reinstated as a news source.

Please, send your complaints to google.news! Click here to fill a speedy form.







Update


A few hours ago, we asked our readers to send their complaint messages to " source-suggestions@google.com "

Now google.news claims that the address source-suggestions@google.com is no longer active. When one of our readers sends google.news a complaint letter for having stopped indexing uruknet,
he receives the following automated response from google:

----- Original Message -----
From: news-feedback@google.com
To: pao**si@tin.it
Sent: Saturday, January 20, 2007 8:00 PM
Subject: Re: [#102548054] Complain for removing www.uruknet.info from google.news

Thank you for your note about Google News. This is an automated response
to let you know that we appreciate your interest and feedback. Please note
that this email address is no longer active.

To further assist our users, we've created a Google News Help Center,
where you can search or browse all of our available support information.
Our Help Center is located at http://www.google.com/support/news/

If you're a news publisher, please visit our Publisher Help Center at
http://www.google.com/support/news_pub where you'll find extensive,
up-to-date information and solutions.



But four days ago google.news did reply us from the same email address: so on 16 January 2006 the address " source-suggestions@google.com " surely was active.

Messaggio Originale --------
Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
*Data: * *Tue, 16 Jan 2007 11:24:43 -0800*
*Da: * *Google Help source-suggestions@google.com*
A: enzo@uruknet.eu

Hi Vincenzo,

Thank you for your message. We apologize for the confusion, we've reviewed your site again and are unable to include it in Google News at this time. We appreciate your willingness to provide your articles to us, and we will log your site for future consideration.

Thank you for your interest in Google News.

Regards,
The Google Team

-------- Messaggio Originale -------- Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Tue, 16 Jan 2007 17:45:05 -0800
Da: Google Help source-suggestions@google.com
A: enzo@uruknet.eu


Hi Vincenzo,

Thank you for your note. Although we're unable to provide specific information at this time, we sincerely appreciate your interest in Google News and your willingness to provide us with your content. Please be assured that we'll keep your site on file should we be able to crawl it in the future.

Thanks again for taking the time to contact us.

Regards,
The Google Team



We therefore strongly suspect that google.news "source-suggestions@google.com" has put a filter on the word "uruknet".

We made some test, and we made sure that if someone sends
to source-suggestions@google.com an email message
without the word "uruknet", google news doesn't reply that the address is inactive.

Please click here to send your complaints to google.news.


SECOND UPDATE

February 6, 2007

While Google News continues its censorship against Uruknet, we had another surreal e-mail exchange with Google News’ staff. We would have liked to make this public only after a definitive reply from Google but we start to believe this reply will never come. This is the latest, surreal exchange with Google News.

On 23 January 2007 Google finally replied to our email on the banning of Uruknet from Google News ( http://www.uruknet.info/?p=m29907 )

-------- Messaggio Originale --------
Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Tue, 23 Jan 2007 15:48:53 -0800
Da: Google Help
A: enzo@uruknet.eu

Hi Vincenzo,

Thank you for sharing your concern. As you may know, we currently only include articles from sources that could be considered organizations, generally characterized by the following: multiple writers and editors, availability of organizational information, and accessible contact information. This evidence of an organization is still not available on your site.

We appreciate your interest in Google News.

Regards,
The Google Team


We had already received this very same email on November 7 2006, when we wrote to Google about our new server and provider, following the many hackers attacks we were experiencing . At the time we had to change server and provider because of the many hackers attacks we were experiencing and just for a few days Google couldn’t index Uruknet so we wrote to Google about our new server. At the beginning Google probably had not understood what the problem was and replied with what it seems a standard note.

-------- Messaggio Originale --------
Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Tue, 07 Nov 2006 22:23:36 -0800
Da: Google Help
A: enzo@uruknet.eu

Hi Vincenzo,Thank you for your note. We've reviewed www.uruknet.info and are unable toinclude it in Google News. We currently only include articles from sourcesthat could be considered organizations, generally characterized bymultiple writers and editors, availability of organizational information,and accessible contact information. When we reviewed your site we weren'table to find this evidence of an organization.We appreciate your willingness to provide your articles to us, and we'lllog your site for future consideration.Regards,The Google Team


Of course this is not true since Google News includes unknown blogs written by just one author and websites where the owner is not specified. Uruknet has all the requirements specified by Google and we had already replied re-sending the data Google had asked and Google restarted immediately to index again Uruknet. At the time we think there was no will of censorship by Google, simply a misunderstanding; Google’s stuff probably thought Uruknet wanted to be indexed for the first time when Uruknet had been already included by Google News for years. We simply had communicated to Google Uruknet had changed server. At this point, the information we sent to Google are judged by Google correct and exhaustive and Google restarted immediately to index Uruknet.

-------- Messaggio Originale --------
Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Thu, 09 Nov 2006 15:10:59 -0800
Da: Google Help
A: enzo@uruknet.eu

Hi Vincenzo,

Thank you for your reply and for providing us with this additional information about your site. We've reviewed your site again and will be adding it to our index for Google News. You should be able to find your articles in Google News within a few weeks. While we'll strive to include as many of your news articles as possible, please be aware that we can't guarantee the inclusion of your content in Google News.

Thank you for providing your articles to Google News.


In reality Google News restarts to index Uruknet since the next day and till January 12th when Google decides to censor our website. As we have already explained, after we sent several emails Google replied with the same email we had already received on 7 November 2007, asking us once again (!) the same information we had already sent to Google two months earlier and that Google had accepted without any problems. At this point we didn’t know what to think. We again re-sent all the information and all the e-mails between Uruknet and Google.

-------- Messaggio Originale --------

Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Wed, 24 Jan 2007 12:08:31 +0100
Da: Uruknet Enzo
Rispondi-a: enzo@uruknet.eu
Organizzazione: uruknet
A: Google Help
Referenze: <#14.4d7dae4.83a7e64c.45b69ee5.1@google.trakken.com>

We already received this same e-mail from you on November 9, 2006;
we answered with the following email [enclosed], and afterwards you re-inserted uruknet in the news.

If you click on "contact" on our web-site, you see our contact information.

Best regards
Vincenzo Viscuso.


This time Google replies immediately and… sends us (again!!!) the same e-mail for the third time:

-------- Messaggio Originale --------

Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Wed, 24 Jan 2007 15:13:44 -0800
Da: Google Help
A: enzo@uruknet.eu

Hi Vincenzo,

Thank you for your reply. We deeply apologize for the confusion surrounding this matter. We currently characterize organizations by multiple writers and editors, availability of organizational information, and accessible contact information. As we mentioned previously, we were unable to find any kind of information about your organization anywhere on your site.

Thanks again for taking the time to write.

Regards,
The Google Team


Once again we send to Google (and three!) the information we have been (once again) asked. We didn’t receive any reply. At this point we email again Google:

-------- Messaggio Originale --------
Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Thu, 01 Feb 2007 10:47:07 +0100
Da: Uruknet Enzo
Rispondi-a: enzo@uruknet.eu
Organizzazione: uruknet
A: source-suggestions@google.com

I wonder if you do not understand, or if you are taking joke of us.

You wrote us for three times the same identical sentence,
apparently without reading our explanations.

1) Our Organization is called ASSOCIAZIONE URUKNET - c/o TEV - VIA SAULI
9 - 20127 MILANO MI (ITALY).
2) Its President is Mrs. Paola Pisi, Via dei Ramni 24, Rome, Italy.
You can find such information in the website and in the whois information.

Please, tell us how would you like that such information appear.

There are hundreds of sources in google-news not respecting your wishes,
but Uruknet, instead, is according to them.

Please re-activate uruknet in Google-news as soon as possibile.

Best regards,
Vincenzo Viscuso.
webmaster of www.uruknet.info


Google at this point replies. Now it’s not the organization to be missing but the "contact information". Strange, the contact information of Uruknet is very well visible on our website.

-------- Messaggio Originale --------
Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Thu, 01 Feb 2007 12:08:00 -0800
Da: Google Help
A: enzo@uruknet.eu

Hi Vincenzo,

Thank you for sending us your site's contact information again. Please be assured that we have read all of your emails and we understand your concern about this matter. In order to be included in Google News, your contact information must be available on your site. To avoid any confusion, please send us the URL at which this information is available on your site.

Thanks again for your patience and for your continued interest in Google News.

Regards,
The Google Team


Again (and again, and again!) we sent to Google the information requested.

-------- Messaggio Originale --------
Oggetto: Re: [#81255140] Re-inserting uruknet.info into google-news
Data: Fri, 02 Feb 2007 13:20:51 +0100
Da: Uruknet Enzo
Rispondi-a: enzo@uruknet.eu
Organizzazione: uruknet
A: Google Help


The information is available in "CONTACT", obviously, since ever.
The BUTTON "CONTACT" is available both in the "light" home page and in
the ordinary page.
http://www.uruknet.info/contatto.html
We just added also the VAT number, as of a new italian law.

We hope that this requirement be the last.

Regards.
Vincenzo Viscuso


Google hasn’t replied yet but who knows, maybe this time we’ll be told that Google can’t include Uruknet because… its colors?

Stay tuned!




:: Article nr. 29907 sent on 20-jan-2007 18:58 ECT

www.uruknet.info?p=29907

Link: www.uruknet.de/?p=m29900



:: The views expressed in this article are the sole responsibility of the author and do not necessarily reflect those of this website.

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